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Privacy Policy

Introduction

Welcome to Funded Ocean ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fundedocean.com and use our services, including our simulated trading challenges and related platforms. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

When you register for an account, purchase a challenge, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information (processed securely through third-party payment providers)
  • Country of residence
  • Government-issued identification (for KYC/identity verification purposes)
  • Proof of address documentation

Usage Data

We automatically collect certain information when you visit or interact with our platform:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source
  • Device identifiers
  • Trading activity and performance metrics on our simulated platform

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality.

How We Use Your Information

We use the information we collect for the following purposes:

  • To create, manage, and maintain your account
  • To process payments and issue refunds where applicable
  • To provide, operate, and improve our simulated trading challenges and services
  • To verify your identity and comply with KYC/AML regulations
  • To process profit-split payouts to eligible traders
  • To communicate with you about your account, transactions, and platform updates
  • To send promotional materials and marketing communications (with your consent)
  • To monitor for fraud, abuse, and violations of our terms
  • To analyze usage trends and improve our platform's performance and user experience
  • To comply with legal obligations and enforce our agreements

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in the following circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating our platform, processing payments, sending communications, and performing analytics. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls, and regular security audits.

However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Restriction: Request restriction of processing in certain circumstances.
  • Portability: Request transfer of your data to another service provider in a structured, machine-readable format.
  • Objection: Object to processing of your data for direct marketing purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@fundedocean.com. We will respond to your request within 30 days.

Cookies Policy

Our website uses the following types of cookies:

  • Essential Cookies: Required for the operation of our website. They enable core functionality such as session management, authentication, and security.
  • Analytical Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
  • Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
  • Marketing Cookies: Used to track visitors across websites and display relevant advertisements.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT browser signals. We will continue to monitor developments around DNT technology and may update this policy accordingly.

Analytics and Advertising

We may use third-party analytics services such as Google Analytics to help us understand how our platform is used. These services may collect information about your online activity over time and across different websites. We may also use third-party advertising platforms to serve targeted advertisements based on your interests and interactions with our website.

You can opt out of personalized advertising through your device settings or by visiting the opt-out pages of applicable advertising networks.

Email Marketing

With your consent, we may send you promotional emails about new challenges, features, and special offers. Every marketing email includes an unsubscribe link. You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us at support@fundedocean.com. Please note that opting out of marketing emails does not affect transactional communications related to your account.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected data from a minor, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

Specific retention periods may vary depending on the type of data and the applicable legal requirements. Trading activity data and account records are typically retained for a minimum of five years following account closure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.